> For the complete documentation index, see [llms.txt](https://faq.totlelab.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.totlelab.com/totle-faq/subscriptions-and-license/license-shows-as-free-trial-plan.md).

# License Shows as Free/Trial plan

{% hint style="warning" %}
For **Business Plan User**s, the **license is assigned by an administrator**.

You **do not need to do a separate login**. Simply **use the installation file shared by your administrator** to start using totle right away.
{% endhint %}

## Verify Your Subscription Account

{% hint style="info" %}
Totle offers **three (3) login methods**:

1. Totle Account ID/Password Login
2. Microsoft Account Integration Login
3. Google Account Integration Login
   {% endhint %}

* **Even if you use the same email address, account integration logins and direct ID/Password logins are recognized as separate accounts.**

<figure><img src="/files/dG8sDEhWwc8592WZMPWj" alt=""><figcaption></figcaption></figure>

* Therefore, if you subscribed using your Microsoft account integration but log in by entering your Microsoft account (Email Login) directly, you will be logged in with Free/Trial Plan.

## Login to Your Subscription Account

* If you see the Free/Trial Plan even though you have purchased a paid subscription, it might be because you subscribed using Microsoft/Google Account Integration. Alternatively, you might have signed up using a Direct Login but are logging in with Account Integration.
* To resolve this problem:
  * Go to <mark style="color:blue;">**Outlook > totle > Settings > Log Out**</mark>
  * Log in again using different method (Microsoft/Google Account Integration Method or Direct Login).