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totle FAQ
totle FAQ
totle FAQ
  • โ“Frequently Asked Questions (FAQ)
  • Installation and Updates
    • โ—Microsoft Office 2016 Pro ver. (16.0.0.4266)
    • ๐Ÿ†•I want to use totle on The New Outlook!
    • ๐ŸงพWhere can I find the Payment Receipts?
    • ๐Ÿ›๏ธCan Individuals, Business and Public Institutions use totle?
    • ๐Ÿ—ƒ๏ธLarge File Storage Full?
  • Subscriptions and License
    • ๐Ÿ”License Renewal
    • ๐Ÿ’ฐSubscription History
    • โŒSubscription Cancellation
    • ๐Ÿ˜…License Shows as Free/Trial plan
  • Account Management
    • ๐Ÿ†”How to Change Your totle ID
    • ๐Ÿ”‘Change totle Password
    • ๐ŸšจDelete Account
  • Customer Support
    • ๐Ÿ”totle Issue Collector
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  1. Customer Support

totle Issue Collector

You can check error logs using the totle Issue Collector!

PreviousDelete Account

Last updated 9 months ago

  1. Open the Windows search bar, search for "Totle Issue Collector," and click on it.

  1. When the Totle Issue Collector window appears, click the "Start Collection" button.

  1. Once the collection is complete, a notification will appear, and a folder with today's date will be created on your desktop

  1. When submitting a customer inquiry, please share this folder with us. It will greatly help us resolve the issue. Thank you.

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totle Issue Collector App - Search Bar
totle Issue Collector - Start Collection
totle Log Collection Completed
totle Error Log File