> For the complete documentation index, see [llms.txt](https://faq.totlelab.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.totlelab.com/totle-faq/subscriptions-and-license/cancel.md).

# Subscription Cancellation

If you wish to cancel your totle subscription, please follow the steps below:

{% hint style="info" %}
t**otle Refund Policy**

* **Annual Subscription:** 100% refund is available within 14 days of purchase. After 14 days, refunds are not possible.
* **Monthly Subscription:** A 100% refund is available within 7 days of purchase. After 7 days, refunds are not possible, but you can cancel the auto-renewal.
  {% endhint %}

## totle Desktop Version

1. Launch Outlook.
2. Click the **Settings** icon within the totle section in the Home tab
3. Select **My Page** from the drop-down menu.

<figure><img src="https://2943066021-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FacJ5a16wSoohMXj78Ze6%2Fuploads%2FrPEhLIsjDooLDV2Fds5v%2F2024-08-02%2017%2052%2051.png?alt=media&amp;token=8b1011c3-0046-49e2-bc15-11a4a4b18f37" alt=""><figcaption></figcaption></figure>

4. On the left menu, click **Subscription**.
5. On the **right side of the screen**, click **Unsubscribe** to process with the cancellation.
6. Once the cancellation is complete, a **confirmation email** will be sent to you.

<figure><img src="https://2943066021-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FacJ5a16wSoohMXj78Ze6%2Fuploads%2FZhJLZXuzEhby2QNq1L0f%2F2024-08-02%2018%2000%2010.png?alt=media&amp;token=8d5f3a92-2a0f-45b5-910d-97644e2a7081" alt=""><figcaption></figcaption></figure>