# Subscription Cancellation

{% hint style="info" %}
t**otle Refund Policy**

* **Annual Subscription:** 100% refund is available within 14 days of purchase. After 14 days, refunds are not possible.
* **Monthly Subscription:** A 100% refund is available within 7 days of purchase. After 7 days, refunds are not possible, but you can cancel the auto-renewal.
  {% endhint %}

## totle Desktop Version

1. Launch Outlook.
2. Click the **Settings** icon within the totle section in the Home tab
3. Select **My Page** from the drop-down menu.

<figure><img src="/files/ySV46afH9Mys2uRu774U" alt=""><figcaption></figcaption></figure>

4. On the left menu, click **Subscription**.
5. On the **right side of the screen**, click **Unsubscribe** to process with the cancellation.
6. Once the cancellation is complete, a **confirmation email** will be sent to you.

<figure><img src="/files/fWqvmauKqI3kPfSfUyoB" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://faq.totlelab.com/totle-faq/subscriptions-and-license/cancel.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.