> For the complete documentation index, see [llms.txt](https://faq.totlelab.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.totlelab.com/totle-faq/subscriptions-and-license/cancel.md).

# Subscription Cancellation

{% hint style="info" %}
t**otle Refund Policy**

* **Annual Subscription:** 100% refund is available within 14 days of purchase. After 14 days, refunds are not possible.
* **Monthly Subscription:** A 100% refund is available within 7 days of purchase. After 7 days, refunds are not possible, but you can cancel the auto-renewal.
  {% endhint %}

## totle Desktop Version

1. Launch Outlook.
2. Click the **Settings** icon within the totle section in the Home tab
3. Select **My Page** from the drop-down menu.

<figure><img src="/files/ySV46afH9Mys2uRu774U" alt=""><figcaption></figcaption></figure>

4. On the left menu, click **Subscription**.
5. On the **right side of the screen**, click **Unsubscribe** to process with the cancellation.
6. Once the cancellation is complete, a **confirmation email** will be sent to you.

<figure><img src="/files/fWqvmauKqI3kPfSfUyoB" alt=""><figcaption></figcaption></figure>