# totle Issue Collector

1. #### 윈도우 검색창 **→ totle Issue Collector를 검색 후 클릭합니다.**

<figure><img src="https://389382138-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx9pZuIpL9Kbs0MuI0Tm8%2Fuploads%2FZBeh8u1nrff1jzvRsruD%2Fimage.png?alt=media&#x26;token=5d9e625b-d7e1-49a1-9eae-80526677f6ab" alt="" width="563"><figcaption></figcaption></figure>

2. **totle Issue Collector 창이 뜨면** **"**<mark style="color:blue;">**수집  시작**</mark>**" 버튼을 클릭합니다.**

<figure><img src="https://389382138-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx9pZuIpL9Kbs0MuI0Tm8%2Fuploads%2FJNo5WkThoe3VkoOHHab7%2Fimage.png?alt=media&#x26;token=7523a00f-e380-4c0b-a657-8d1d0aef81a7" alt=""><figcaption></figcaption></figure>

3. **수집이 완료되면 아래와 같은 알림창과 함께 바탕 화면에 오늘 날짜로 폴더가 하나 생성됩니다.**

<div data-full-width="false"><figure><img src="https://389382138-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx9pZuIpL9Kbs0MuI0Tm8%2Fuploads%2FKjWcyZQuJnIJhr0PfwOv%2Fimage.png?alt=media&#x26;token=96760060-6270-4b32-b1f3-021d5995334a" alt=""><figcaption></figcaption></figure> <figure><img src="https://389382138-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx9pZuIpL9Kbs0MuI0Tm8%2Fuploads%2FE4ijSX8wOXUXklMeSB11%2Fimage.png?alt=media&#x26;token=862088b5-69fd-42cf-bd3f-f1fb8bfe1a82" alt=""><figcaption></figcaption></figure></div>

4. **고객 문의를 실 때 위 폴더를 공유해주시면 문제 해결에 큰 도움이 되니 해당 폴더를 같이 보내 주시면 감사드리겠습니다.**